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H3 Platform Privacy Statement

Last Updated: May 15, 2026

Your privacy is a priority at H3 Platform Inc. ("H3 Platform", "we", "us", or "our"). This Privacy Statement applies to the official H3 Platform website (www.h3platform.com) and governs data collection and usage for products, services, and technical support offered through this site.

We are committed to protecting your personal information. Whenever you provide such information, we will only use or process it in accordance with applicable data protection laws, including the Personal Information Protection Act of Taiwan and other international standards where applicable.

1. Information Collection

Generally, you can browse the H3 Platform website without revealing any personal identity. However, to provide enhanced services, we may collect the following information:

  • Contact Details: Name, job title, company name, email address, telephone/fax numbers, and business address.
  • Business Insights: Information about your industry, job function, and interest in specific PCIe solutions.
  • Transaction Information: Inquiries regarding our products, quote requests, and order history.
  • Usage Data: We collect information about how you interact with our website, such as page visits. We use "cookies" to identify repeat visitors and enhance your user experience.

Note: You are not required to provide personal information, but withholding necessary data may limit our ability to fulfill your service requests.

2. Cookies and Tracking Technologies

H3 Platform uses cookies and similar tracking technologies to enhance your experience, analyze site performance, and integrate with social media platforms.

Analytical and Technical Tracking

We utilize Google-provided tools to optimize our website:

  • Google Analytics: We use this to collect information about how visitors interact with our site (e.g., page views and navigation paths). This data helps us improve our technical documentation and product layouts.
  • Google Tag Manager: This allows us to manage and deploy analytical tags efficiently, ensuring a faster and more reliable browsing experience.
Third-Party Social Media and Multimedia

Our website integrates features from third-party platforms. When you visit pages containing these integrations, these third parties may collect information such as your IP address and which page you are visiting on our site:

  • YouTube (Google LLC): We embed videos to demonstrate our PCIe solutions. YouTube may set cookies to track video views, save user preferences, and analyze viewer engagement.
  • Social Buttons (Facebook, LinkedIn, X): These allow you to share content or visit our official profiles. Even if you do not click these buttons, these platforms may collect data if you are currently logged into their services.
  • LinkedIn: Provides integration with our LinkedIn professional profile and allows users to share H3 Platform's news and technical insights within their professional network.
  • Facebook (Meta Platforms, Inc.): Enables social sharing features and allows us to connect with users via our official Facebook community.
  • X (formerly Twitter): Facilitates the sharing of real-time updates and industry news directly from our website to the X platform.
  • Data Usage: These third-party features are governed by the privacy policies of the respective companies (Google, Meta, LinkedIn, and X).
Management & Opt-out

You can control cookie preferences through your browser settings. You may also opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Please note that disabling cookies may affect the functionality of certain interactive features on the H3 Platform website.

Cookie Policy (layered notice)

For how we categorize cookies and how you can refuse consent to non-essential cookies at the browser level, please read our Cookie Policy.

Other technologies used on this website

In addition to the tools described above, the following are loaded on applicable pages as of the Last Updated date (technologies may change; we will adjust this list when we add or remove major services):

  • Kerebro: A script from Kerebro is included in the site header to help us understand traffic and engagement patterns on our pages.
  • Site-wide header and body snippets (admin-managed): Our CMS may inject tags into the HTML <head> and opening <body> (for example, Google Analytics and Google Tag Manager). The exact tags depend on the configuration stored for our site metadata.
  • Disqus: Blog article pages may load Disqus for comments and comment counts. Disqus is operated by Disqus, Inc.; its use is subject to the Disqus privacy policy.
  • Google reCAPTCHA (v3): Selected forms (such as Contact Us, demo request, order samples, RMA, and issue report) load Google's reCAPTCHA script to reduce automated abuse. That interaction is subject to Google's Privacy Policy.

3. How We Use Your Information

H3 Platform collects and processes your information for the following purposes:

  • Service Delivery: To operate our website and deliver the products, firmware updates, or technical support you request.
  • Communication: To inform you of new product launches (such as PCIe Gen5 solutions), security advisories, and upcoming events.
  • Improvement: To analyze website traffic and feedback to improve our hardware and software interface design.

H3 Platform does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners or subsidiaries to perform functions such as delivery, postal mail, or customer support. All such parties are required to maintain the confidentiality of your information.

4. Your Rights (Data Subject Rights)

Under the Personal Information Protection Act, you may exercise the following rights regarding your personal data:

  1. The right to inquire or request a review of your personal information.
  2. The right to request a copy of your personal information.
  3. The right to supplement or correct inaccurate data.
  4. The right to request the cessation of data collection, processing, or use.
  5. The right to request the deletion of your personal information.

To exercise any of these rights, please contact our privacy team at sales@h3platform.com.

5. Data Security

H3 Platform implements strict technical and organizational measures to secure your personal information from unauthorized access, use, or disclosure. We store your data on secure servers designed to prevent data breaches.

6. Opt-Out & Unsubscribe

We respect your preferences. You may opt-out of receiving promotional communications from H3 Platform at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

7. Changes to This Statement

H3 Platform may occasionally update this Privacy Statement to reflect company growth and customer feedback. We encourage you to periodically review this page. The "Last Updated" date at the top of this statement will indicate the most recent revisions.

8. Contact Information

H3 Platform welcomes your comments regarding this Privacy Statement. If you have any questions or believe that H3 Platform has not adhered to this Statement, please reach out to us:

H3 Platform Inc.
Address: 11F-2, No.79, Sec. 1, Xintai 5th Rd., Xizhi Dist., New Taipei City 22101, Taiwan
Phone: +886 2 2698 3800
Email: sales@h3platform.com
Website: www.h3platform.com