Trouble Shooting
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What should I do if Falcon 4016 fails to connect to a 10M/100M switch?
Falcon 4016 NIC port is compliant with IEEE 802.3an (10GBase-T) and IEEE 802.3ab (1000Base-T) standards only. This is a normal behavior and functioning as expected.
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What should I do if PCI out of resource error for the server BIOS when Falcon 4016 is connected
When multiple PCIe adapters (e.g. GPU) are installed, the following errors could occur during POST, and the server host halts - PCI out of resource or Insufficient PCI Resources Detected.
To resolve the issue, please follow the following steps:
For Intel Xeon Phi Server
1. Temporarily remove the mini-SAS HD cable of Falcon 4016.
2. Update the BIOS and firmware to the latest version.
3. Disable any unused devices and Option ROMs in the BIOS.
- For onboard SATA/SAS controllers, go to Advanced > Mass Storage Controller Configuration
- For onboard NICs, go to Advanced > NIC Configuration.
4. Go to Advanced > PCI Configuration.
- Set Maximize Memory below 4 GB to Disabled
- Set Memory Mapped I/O above 4 GB to Enabled.
- Set Memory Mapped I/O Size to 512 G or higher.
5. Connect the mini-SAS HD cable of Falcon 4016 and see if the server host boots properly.
For Supermicro Xeon Phi Server
1. Temporarily remove the Mini-SAS HD cable of Falcon 4016.
2. Go to the BIOS Advanced
- Advanced->PCIe/PCI/PnP configuration-> Above 4G Decoding = Enabled
- Advanced->PCIe/PCI/PnP Configuration->MMIOH Base = 56T
- Advanced->PCIe/PCI/PnP Configuration->MMIO High Size = 512G or higher
3. Connect the Mini-SAS HD cable of Falcon 4016 and see if the server host boots properly.