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What are the resolutions when PCI out of resource error for the server BIOS occurs?
When multiple PCIe adapters (e.g. GPU) are installed, the following errors could occur during POST, and the server host halts - PCI out of resource or Insufficient PCI Resources Detected.
To resolve the issue, please follow the following steps:
For Intel Xeon Phi Server
1. Temporarily remove the mini-SAS HD cable of Falcon 4109 (4118).
2. Update the BIOS and firmware to the latest version.
3. Disable any unused devices and Option ROMs in the BIOS.
- For onboard SATA/SAS controllers, go to Advanced > Mass Storage Controller Configuration
- For onboard NICs, go to Advanced > NIC Configuration.
4. Go to Advanced > PCI Configuration.
- Set Maximize Memory below 4 GB to Disabled
- Set Memory Mapped I/O above 4 GB to Enabled.
- Set Memory Mapped I/O Size to 512 G or higher.
5. Connect the mini-SAS HD cable of Falcon 4010 and see if the server host boots properly.
For Supermicro Xeon Phi Server
1. Temporarily remove the Mini-SAS HD cable of Falcon 4109 (4118).
2. Go to the BIOS Advanced
- Advanced->PCIe/PCI/PnP configuration-> Above 4G Decoding = Enabled
- Advanced->PCIe/PCI/PnP Configuration->MMIOH Base = 56T
- Advanced->PCIe/PCI/PnP Configuration->MMIO High Size = 512G or higher
3. Connect the Mini-SAS HD cable of Falcon 4109 (4118) and see if the server host boots properly.
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How do I ensure the network security?
H3 Platform has adopted the third party vulnerability scanning software such as OpenVAS and Nessus. We fix the security issues based on the scan result on a regular basis and update the status on the Security Advisory page of the official website.
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How do I connect Falcon chassis to Ethernet?
The management user interface of Falcon chassis is a GUI (graphical user interface). Falcon 4118 or 4109 could be connected to the network via the RJ45 connector using a standard Ethernet cable. Then, users could access the GUI by the browser such as Google Chrome. Please ensure both Falcon chassis and management server are in the same subnet or could be discovered.
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What are the requirements for the server host?
1. The server host should be x86-based.
2. The server host should run the compatible operation systems.
3. The server host should have at least one standard low-profile PCIe slot for HBA card installation.
4. The server host should set BIOS to the following:
- Above 4G Decoding - Enable
- MMIOH Base = 56TB
- MMIO High Size = 1024G
5. The server host should install the drivers for the allocated devices, and H3 Platform only supports the devices on our compatibility list.
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What is the boot sequence after everything is installed?
1. Power on Falcon chassis.
2. Power on the connected server hosts after Falcon chassis is on. -
Could different GPU models be used at the same time?
Yes, different GPU models could be installed inside Falcon 4118/4109 and used for one server host at the same time as long as they are on our compatibility list. GPU devices proved workable with Falcon chassis could be used as if they are directly integrated into the server host. However, the situation still varies from hardware manufacturer to hardware manufacturer. For example, Nvidia CUDA driver only allows GPU under the same model name and with the same memory size to run simultaneously.
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How do I get the Mac Address of Falcon chassis?
The MAC address is shown on the Overview page of Falcon chassis GUI.
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What is the maximum PCIe cable length?
We ship with the 2-meter mini-SAS HD cable while 1-meter could be ordered additionally.
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What should I do if Falcon chassis fails to connect to a 10M/100M switch?
Falcon 4109 and 4118 NIC ports are compliant with IEEE 802.3ab (1000Base-T) standards only. Failed connection could be expected.
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Could I use other PCIe HBA cards or cables to connect Falcon chassis?
No, please use the card and cable we ship only as they are designed specifically for our composable expansion chassis.
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Is Ethernet needed for using Falcon chassis?
Yes, the management user interface of Falcon chassis is run through the 1Gb management port. The management port should be connected to the network.
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What chassis management CPU does Falcon chassis use?
Falcon 4109 and 4118 both uses AST2500 as the chassis management CPU.
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What devices are supported?
You could find them from our compatible list.
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Could I mix different GPUs from different vendors on Falcon chaissis, such as NVIDIA, AMD, etc.?
Yes, as long as those GPUs are on our compatibility list.
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What is the warranty period?
H3 Platform offers 2-year warranty on our products. Extended warranty, 1 year, 2 years and 3 years, could be purchased separately.
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Could I use PCIe devices that are not on the compatibility list?
Basically, Falcon chassis supports any standard PCIe devices to be installed and distributed to the server hosts. However, H3 Platform could not ensure or guarantee no issue. H3 Platform should not be liable for the damages caused by the non-compatible devices.
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Do I need to install anything on the server host?
No, no additional software is required to be installed on the server host as we simply use the device native drivers on the host OS.
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How many devices can be installed?
Falcon 4109:
8 full-height single-width (PCIe 4.0x8) devices and 1 full-heigh double-width (PCIe x16) device.
Falcon 4118:
16 full-height single-width (PCIe 4.0x8) devices and 2 low-profile (PCIe 4.0x16)devices.
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Are Aux cables needed for GPU?
The AUX cable is needed for GPU requiring more than 75W power output. H3 Platform provides two types of AUX cables, 8pin to 8pin or 8pin to 8+6/8+8pin, for different GPU models. We ship with 8pin to 8pin while 8pin to 8+6/8+8pin can be ordered additionally.
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Could I add two HBA cards into one server host?
Yes, as long as there are enough PCIe slots on the server host.
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How much power is provided in each slot?
Falcon 4109:
300W for slot 1:1, 1:2, 1:7, and 1:8 (75W from slot + 225W from AUX cable).
75W for slot 1:3, 1:4, 1:5, and 1:6. (no additional AUX power available)
Falcon 4118:
300W for slot 1:1, 1:2, 1:7, 1:8, 2:1, 2:2, 2:7, and 2:8 (75W from slot + 225W from AUX cable).
75 W for slot 1:3, 1:4, 1:5, 1:6, 2:3, 2:4, 2:5, and 2:6. (no additional AUX power available)
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Could a rail be used?
Rails can only be installed on Falcon 4118, Falcon 4109 does not support rails.
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What are the requirements for the server host?
The requirements include:
1. The server host should be x86-based.
2. The server host should run the compatible operation systems.
3. The server host should have at least one standard low-profile PCIe slot for HBA card installation.
4. The server host should set BIOS to the following:
- Above 4G Decoding - Enable
- MMIOH Base = 56TB
- MMIO High Size = 1024G
5. The server host should install the drivers for the allocated devices, and H3 Platform only supports the devices on our compatibility list.